Where applicable all information will be kept by CG Private Wealth (PTY) LTD on a confidential basis and will not be made available to third parties by CG Private Wealth (PTY) LTD unless so authorised by the client beforehand or if CG Private Wealth (PTY) LTD is required to divulge such information in the public interest or under any law.
In accordance with CG Private Wealth conflicts of interest management policy, CG Private Wealth place a high priority on its clients’ interests. As conflicts of interest affecting clients could undermine the integrity and professionalism of our business, any instances must be identified as early as possible. If conflict situations cannot be avoided, they must be managed equitably and in the client’s interest. Detecting potential or recognised conflicts of interest that could compromise the interest of its clients and managing and limiting the impact of conflicts of interest therefore constitute an integral part of CG Private Wealth duties and obligations. For details of our full Conflicts Management Policy please contact TRAVYS WILKINS at CG Private Wealth on 021 202 6367
Should you wish to pursue a complaint against an authorised representative of CG Private Wealth (PTY) LTD, you should address your compliant in writing to Mr TRAVYS WILKINS a registered key person of CG Private Wealth (PTY) LTD again at the address shown at the head of this letter. If you cannot settle your complaint with us, you are entitled to refer it to the FAIS Ombud. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that may have been given to you. Contact of the Ombud: PO Box 74571, Lynnwood Ridge 0040, Tel 012 470 9080 Fax 012 348 3447 , [email protected] , www.faisombud.co.za
CG Private Wealth (PTY) LTD holds Professional Indemnity insurance underwritten by A C and E PI & Liability Underwriting Managers (Pty) Ltd CG Private Wealth (PTY) LTD does not hold any shareholding in any product supplier.